Contact Information

If you have any questions, concerns, or need assistance with your order, we're here to help. Please feel free to contact us using the information below.

Customer Support

Our customer support team is available to assist you with:

• Order inquiries
• Shipping questions
• Returns and refunds
• Product information
• General support

Email Support

You can reach us by email at:

Email: contact@valdry.fr

We aim to respond to all inquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (CET)
Saturday & Sunday: Closed

Order Support

When contacting us regarding an order, please include your order number and the email address used at checkout to help us assist you more efficiently.

Customer Satisfaction

Your satisfaction is important to us. We are committed to providing timely and helpful support to ensure a positive shopping experience.