Privacy Policy

This Privacy Policy describes how Valdry ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website, in accordance with the EU General Data Protection Regulation (GDPR) and French data protection law.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site.

Information You Provide to Us

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name
• Billing address
• Shipping address
• Payment information (credit/debit card details are processed securely by third-party payment providers)
• Email address
• Phone number

How We Use Your Personal Information

We use the personal information we collect to:

• Process and fulfill your orders
• Communicate with you
• Screen orders for potential risk or fraud
• Provide customer support
• Improve and optimize our website
• Send marketing or promotional communications (when permitted)

Legal Basis for Processing

Under the GDPR, we process your personal information on the following legal bases: the performance of a contract (to process and deliver your orders), your consent (for marketing communications), our legitimate interests (to prevent fraud and improve our services), and compliance with our legal obligations.

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information as described above.

For example, we use Shopify to power our online store. We also use payment gateways, analytics tools, marketing platforms, and order fulfillment partners to operate our business.

We may also share your personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

International Data Transfers

Some of our service providers and fulfillment partners may be located outside the European Economic Area (EEA). When we transfer your personal information outside the EEA, we take appropriate safeguards to ensure your data is protected in accordance with the GDPR.

Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the following services:

• Google Ads
• Facebook / Meta Ads
• TikTok Ads

Your Rights

If you are located in the European Union, you have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing, including for direct marketing
• The right to withdraw your consent at any time
• The right to lodge a complaint with a supervisory authority, in France the CNIL (Commission Nationale de l'Informatique et des Libertés)

To exercise these rights, please contact us at contact@valdry.fr.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure.

Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and support marketing efforts. In accordance with EU law, non-essential cookies are only used with your consent, which you can manage at any time through our cookie banner or your browser settings.

Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Information

Our website is not intended for individuals under the age of 15. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@valdry.fr